Dr. Eric Infanti

Dr. Eric Infanti

Dr. Eric Infanti

The UX leader your veteran‑facing product team
has been missing.

The UX leader your
veteran‑facing product team
has been missing.

The UX leader your veteran‑facing
product team has been missing.

Dr. Eric Infanti is a Marine Corps veteran, PhD in Human Factors, and the creator of the Veteran UX™ Framework — available now for full-time and fractional UX leadership roles with organizations that serve the people who served.

Dr. Eric Infanti is a Marine Corps veteran, PhD in Human Factors, and the creator of the Veteran UX™ Framework — available now for full-time and fractional UX leadership roles with organizations that serve the people who served.

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PhD Human Factors  ·  MS User Centered Design  ·  MA Buddhist Psychology  ·  MS Ayurvedic Medicine
Certified Usability Analyst — Human Factors International
Creator: Veteran UX™ Framework  ·  Mission & Valor Heuristics™ Model
Author of 12+ Books on UX including the Veteran UX™ series
Marine Corps Veteran

• Directing end-to-end redesign of a multi-portal
SaaS ecosystem serving thousands of users
• Reducing user friction and improved engagement
across veteran-facing platforms
• Leads UX strategy across research, service design,
and system architecture initiatives

WHAT I'M OPEN TO

Both paths…

Both paths…

… include the same thing: a Marine who has spent years building the only human factors framework designed specifically for veteran-facing digital products — and who is ready to bring it to your product team.

… include the same thing: a Marine who has spent years building the only human factors framework designed specifically for veteran-facing digital products — and who is ready to bring it to your product team.

Senior UX Leadership Design

Senior design leader at a military or veteran-facing organization. Open to remote or hybrid.

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Senior UX Leadership Design

Senior design leader at a military or veteran-facing organization. Open to remote or hybrid.

Contact Me →

Fractional UX Leader

Embedded UX leadership on a monthly retainer basis. Strategic-level thinking without the full-time cost.

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Fractional UX Leader

Embedded UX leadership on a monthly retainer basis. Strategic-level thinking without the full-time cost.

Contact Me →

— WHAT I BRING

— WHAT I BRING

— WHAT I BRING

Not a generalist UX hire. A category of one.

Not a generalist UX hire. A category of one.

Not a generalist UX hire. A category of one.

Most senior UX candidates bring a portfolio and a process. I bring a published body of work, a proprietary framework, and the lived experience of the user your product is built to serve.

Most senior UX candidates bring a portfolio and a process. I bring a published body of work, a proprietary framework, and the lived experience of the user your product is built to serve.

Most senior UX candidates bring a portfolio and a process. I bring a published body of work, a proprietary framework, and the lived experience of the user your product is built to serve.

Contact Me →

Human Factors Science

PhD-level rigor applied to every product decision. Not UX intuition — evidence-based methodology.

Veteran UX™ Framework

The only structured methodology built for veteran-facing digital products. Proprietary and published.

MISSION™ & VALOR™

A heuristics audit system built specifically for the psychological realities of veteran users.

Mindfulness Integration

MA in Buddhist Psychology and MS in Ayurvedic Medicine informing a whole-person design approach.

Published Author

12 books on UX including a two-volume series on dark UX patterns in veteran-facing software.

AI-Optimized Process

Advanced AI integration in design workflows — faster delivery without compromising research quality.

WHAT YOU GET ON DAY ONE

01. A MARINE CORPS VETERAN & USABILITY EXPERT
No civilian consultant can replicate lived military experience. Your veteran users will be evaluated by someone who understands their psychology from the inside.

02. A PROPRIETARY AUDIT METHOLOGY
The Mission™ & Valor™ Heuristics Model comes with me. Your product gets evaluated against the only framework built specifically for this user population.

03. 1,000+ PAGES OF PUBLISHED RESEARCH
Two volumes of Veteran UX™ documentation — with four more coming — I'm never starting from zero on any design challenge your product faces.

04. MILITARY GRADE CLARITY & MISSION FOCUS
No civilian consultant can replicate lived military experience. Your veteran users will be evaluated by someone who understands their psychology from the inside.

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WHY THIS WORK MATTERS

Veterans are not a niche user group. They are a population that has been systematically underserved by the digital products built in their name. That is a design problem. And design problems have solutions.

— Dr. Eric Infanti, Veteran UX Vol. 1

I am not looking for any senior UX role. I am looking for an organization that understands what is at stake when a veteran cannot navigate a benefits platform, cannot complete a mental health intake form, or cannot trust the product built to serve them.

LET'S TALK

If you're building a team that serves veterans — I'd like to be on it.

Whether you have an open role, a fractional need, or just want to have a conversation about what veteran-centered UX leadership looks like — reach out directly.